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Frequently Asked Questions

  • 1. What bills do the Tenants have to pay?

    Utilities such as gas, electric, water and sewerage and a TV licence fee. Council tax will also need to be paid if an exemption certificate cannot be provided.

  • 2. Do I need to have insurance?

    We insure the building, but you will need to insure your contents and those of the Landlords. Should anything on the inventory go missing or get damaged you are responsible for its repair or replacement. As always we will assist where we can but costs are applicable to you.

  • 3. Why do I need a guarantor?

    A guarantor acts as security for the Landlord. They effectively guarantee that all monies owed by you will be paid by them if you don't pay. E.g. should you default on your payments and then refuse to speak to us, we would contact your guarantor and request that they make up the shortfall owed.

  • 4. What is your bills package?

    In addition to the monthly rent the tenants can agree to pay £17.00 per week per person and this will cover the costs of a telephone line (incoming only), broadband, TV License, TV, gas, electricity, sewerage and water bills. Please note all the tenants in the house must agree to this.

  • 5. Do I need to pay council tax?

    If you are a student you should be exempt from paying Council tax. In order to be eligible you will need to register your Council Tax exemption certificate with the Council.

  • 6. Do I need to sign a tenancy agreement?

    You will be required to sign an assured shorthold tenancy agreement.

  • 7. Do I need to pay Simcat any fees?

    A charge of £150.00 is made per individual to cover our administration cost of preparing a tenancy agreement and also the costs of obtaining credit references.